Which payment types are accepted?

If you are not a classified client yet, you should pay by bank transfer. If you are a Planetpromo.eu classified client, you can pay for your order as stated in previously agreed conditions.

How can I open a credit line?

Your first order should always be paid for in advance by bank transfer. Afterwards, if you want to open a credit line, just issue a request via E-mail to our Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo.. Our Financial Department will study your request, then a corporate account will be created in our system and a credit line opened for you as soon as possible. Please notice that this process takes from 4 to 7 days; if you just confirmed an order, it will not be processed until credit line is opened. In this case, if your order needs to be delivered urgently, you should make your payment by bank transfer; this allows us to process your order in the shortest possible time.

When and how will I receive the invoice?

Invoices will be sent always when the merchandise leaves our facilities. Nevertheless, if you want we can send you Invoice by e-mail. For a hard copy of the invoice, please feel free to request it to our Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo..